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Run by residents. Run properly.

Block and estate management for directors, built on the law they are responsible for.

What it is

Software that does the managing agent’s back-office job for blocks run by their own residents: the statutory calendar, demands that are enforceable, Section 20 as a file, the six-year record, and a portal for leaseholders. It costs about a tenth of an agent’s fee, and the record belongs to the block.

How it is built

It is built around the law the director is personally responsible for. Every duty in the product carries the section that imposes it, the date, and the consequence. The rules are kept up to date as the 2027 regulations are laid, and the regulatory map that drives the calendar is public. Before building more, we are talking to the treasurers and secretaries who do the job now.

What we promise

Everything exports at any time, and that is in the terms. Rules with citations, not a language model giving advice. Each block’s data kept separate in a database in London, with directors controlling who sees what. We do not take payments or hold service-charge money.

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The company

Resident Led is a product from Instig8 Ltd, company number 11213906, registered in England and Wales at Bartle House, 9 Oxford Court, Manchester, M2 3WQ. ICO registration ZA832654. Resident Led started in 2026.

Contact

Write to us

Directors and leaseholders: hello@residentled.com. Accountants, solicitors and brokers: partners@residentled.com. Press, LKP, FPRA and TPI: press@residentled.com. Post: the registered office above. We reply within two working days.